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  • Working days: Monday - Friday (9.00am - 7.00pm) | Saturday (9.00am - 2.00pm)
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Photo Digitalise / Photo Digitalization

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Photo Digitalization

Category: Photo Digitalise
(4 Reviews )

Photo Digitalization

Category: Photo Digitalise
(4 Reviews )
Photo Digitalization is the process of converting physical photographs or printed images
into digital format.
Allowed file type .png, .tiff, .psd, .jpeg, .pdf
MYR 0.00
Photo Digitalization is the process of converting physical photographs or printed images
into digital format.
 
This service preserves and modernizes your analog photos, making them accessible
and shareable in today's digital world.
 
It's a convenient way to safeguard precious memories, organize photo collections,
and easily share them with family and friends.
1. What types of photo sources do you accept for digitalization?
We accept both negative film and printed version photos. Customers can submit these by hand at our shop or ship them to us.
 
2. Can you process negative films that are still in the roll?
We can only process negative films that have already been chemically processed. Negative films still in the roll cannot be processed.
 
3. What output formats are available for the digitalized photos?
Customers can choose from different output formats, including JPEG, TIFF, or PDF, based on their preferences.
 
4. How long does it take to process an order?
The standard processing time is 1-2 days for normal orders. For urgent orders, we offer a <24 hours option with an additional charge of 30%.
 
5. How can customers submit their photo sources to you?
Customers can submit their photo sources either by hand at our shop or by shipping them to us.
 
6. How will customers receive the digitalized photos?
The digitalized photos will be sent through a download link. Customers can download the softcopy photos after receiving the link.
 
7. Is there an option for customers to collect the digitalized photos at your shop?
Yes, customers can opt to collect the digitalized photos at our shop. They can bring a pendrive or hard disk to receive the digitalized photos in person.
 
8. Is postage/shipping available for the submitted photo sources and digitalized photos?
Yes, customers have the option to ship their photo sources to us, and we can also arrange for postage/shipping for the digitalized photos to their preferred location.

1. Shipping Methods:                                            
We offer shipping services within Malaysia.                                             
Customers can choose from a range of shipping methods during the checkout process.                                            
Shipping methods may include standard shipping, express shipping, or other available options.                                            

2. Shipping Charges:                                            
Shipping charges will be calculated based on the chosen shipping method and the destination address.                                            
Customers will be provided with shipping cost details during the checkout process.                                            

3. Shipping Times:                                            
Estimated shipping times vary depending on the selected shipping method and the destination.                                            
We will make every effort to process and ship orders promptly.                                            
Please note that shipping times may be affected by unforeseen circumstances or factors beyond our control, such as weather conditions or carrier delays.                                            
    
4. Order Tracking:                                            
Customers will receive a tracking number once their order has been shipped.                                             
This tracking number will allow customers to monitor the progress of their shipment.                                            

5. Shipping Address:                                            
Customers are responsible for providing accurate and complete shipping addresses.                                             
Any additional fees incurred due to incorrect or incomplete address information will be the responsibility of the customer.                                            

6. Delivery and Receipt:                                            
Orders will be delivered to the shipping address provided during the checkout process.                                            
It is the customer's responsibility to ensure someone is available to receive and sign for the delivery when necessary.                                            
Once the package is delivered to the provided address, the risk of loss or damage becomes the customer's responsibility.                                            

7. Shipping Issues:                                            
If a package is lost or damaged during transit, please contact our customer service team for assistance.                                            
We will work to resolve any shipping-related issues promptly.                                            

8. Shipping Restrictions:                                            
We only offer shipping services within Malaysia.                                            
Certain products or materials may be subject to shipping restrictions or additional charges based on local regulations.                                             
Customers are responsible for understanding and complying with these regulations.                                            

9. Changes to the Shipping Policy:                                            
We reserve the right to make changes or updates to this shipping policy.                                             
Customers will be notified of any significant changes.                                            

10. Contact Information:                                            
For shipping-related questions or concerns, please contact our customer service team through the provided contact information on our website.                                            
Make sure to regularly update your shipping policy to reflect any changes in your shipping methods, rates, or terms.                                             
Clear communication with your customers regarding shipping is key to providing a positive experience and ensuring they understand the terms and conditions of shipping within your country.                                            

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